FAQ's
Frequently Asked Questions
What is Juno?
Juno is a smart phone application that allows you to securely access your company’s Tally installation information while on the move. Using your phone’s GPRS connection and your Tally .Net user id, Juno brings you up-to-date current financial year’s information.
Who is Juno for?
Whether you’re the proprietor of your firm or the CEO of your company, Juno is for anyone who needs financial data while on the move, or on business meeting with customer or investor’s, and what’s more you don’t need to be a Tally user to use Juno. With just a click you can access key financial data on your phone wherever you are. If you’re a Chartered accountant with access to multiple company accounts Juno can enable access to all those accounts.
What mobile phones support Juno?
Juno supports BlackBerry, Android, and iPhone (iOS) both mobile phone and tablets.
What do I need to get started with Juno?
All you need is a valid Tally .Net user id and password to get going.
What does my phone need to support Juno?
Your mobile phone needs to have a GPRS (mobile internet) connection.
How can I buy licenses for Juno?
Contact your tally partner or call our helpdesk to help you find one.
I have a TallyNet user. What do I need to do to enable Juno?
If you are an active Tally .Net user, you are already setup to use Juno! All you need to ensure is your company is connected online and configured to allow remote access for Tally .Net users.
I need to change my handset; will I need a new license?
No, when you change your handset you do not need a license. Just inform your administrator who will update your phone type in the device manager.
I need to change my mobile number; will I need a new license?
No, when you change your mobile number you do not need a new license. Just inform your administrator who will update your mobile number in the device manager.
How can I be certain that third parties do not have access to my data?
Juno ensures no client information is stored on any servers except your own. Data transmission between Tally .Net and your servers is encrypted and secure. Your secure Tally .Net user id that defines access is stored on Tally .Net’s servers alone.
What happens if an employee using Juno on his mobile phone leaves my company?
To ensure that an employee who has left your organization does not have access to Juno, simply inform your system administrator who will deactivate the user’s license linked to his mobile number. To ensure he does not have access to your company’s data, on mobile or on the internet, you should also deactivate his Tally .Net user id.
Can I reuse the license of an employee who has left my company?
Yes, you can reuse and reassign licenses. Simply ask your system administrator to reassign the license to the new mobile number and handset type and the new employee is all set to download the application and get started.
Can I define access levels for each Juno user?
Yes, each Juno user can be assigned a separate set of access privileges from the device manager.
Does the Juno user have the same set of access rights as the desktop Tally .Net user?
No, you can set access privileges of each Juno user to be distinct from the Tally .NET user privileges.
Does my phone need to be connected to the internet all the time to use Juno?
Not necessarily. Juno offers the ‘Work Offline’ mode where you can cache all the data onto your phone while connected to the internet , you can work in offline mode and the app will intelligently switch between online and offline mode on need basis.